On holiday in the Netherlands
Are you in the Netherlands temporarily and do you need medical care? This care is only reimbursed by healthcare insurance from countries that the Netherlands has agreements with. You always need a valid international proof of insurance.
Are you from a country that the Netherlands doesn't have agreements with?
Unfortunately we cannot mediate in the costs.
There are agreements with the following countries
EU, EEA-countries and Switzerland
You are entitled to health care that is reimbursed out of the basic health care package of the Dutch Health Insurance Act (Zvw) or the Act Long-term Care (Wlz).
List with the most common forms of basic health care
Before you go to the Netherlands, you need an international health insurance certificate. Ask for this certificate at your current health insurance company. Do you already have a certificate? Please make sure to check if it’s still valid.
Tip! Make a copy of your international insurance certificate. Your caregiver needs this copy.
There are several international health insurance certificates
- European Health Insurance Card (EHIC)
With the EHIC you will receive medical care if needed during your stay in the Netherlands. - Temporary certificate instead of the EHIC
Have you lost the EHIC? Or is the EHIC stolen? Ask your current health insurance company for a temporary certificate. - Form S2 (previously E112)
Are you going to the Netherlands for a specific treatment? Before you leave, ask for the S2-form at your health insurer. Via the form they can give you permission for the treatment.
The S2-form is proof to show that you have permission for your planned treatment, if you happen to stay in:- the European Union
- Iceland
- Liechtenstein
- Norway
- Switzerland
- Form DA1 (previously E123)
Do you have an illness or complaint regarding your job? Or did you have an accident at work? You need this form to get a reimbursement.
How do I submit a claim?
Please use the online claim form to submit your bills. After submitting your bill you will receive a confirmation e-mail. You will then receive further correspondence by regular mail. You can submit the original bill up to 3 years following the treatment date or received health care.
Would you prefer to submit your bills by mail?
Send the original bill to us, along with a copy of your international insurance certificate and this claim form (pdf) to:
Zilveren Kruis
Groep Buitenlands Recht
Postbus 650
7300 AR APELDOORN
Australia
You are entitled to first aid, which is reimbursed out of the Dutch Health Insurance Act (Zvw) or the Act Long-term Care (Wlz).
List with the most common forms of basic health care
You need the A111 certificate of eligibility. You can request the certificate here. Do you already have an A111? Please make sure to check if it’s still valid.
Are you coming to the Netherlands for a specific treatment? Or was it in any way predictable that you would need specific medical care in the Netherlands? In those cases we do not reimburse the costs of your care. That is because there are no existing agreements about this matter between the Netherlands and the country where you are insured.
How do I submit a claim?
Please use the online claim form to submit your bills. After submitting your bill you will receive a confirmation e-mail. You will then receive further correspondence by regular mail. You can submit the original bill up to 3 years following the treatment date or received health care.
Would you prefer to submit your bills by mail?
Send the original bill to us, along with a copy of your international insurance certificate and this claim form (pdf) to:
Zilveren Kruis
Groep Buitenlands Recht
Postbus 650
7300 AR APELDOORN
Bosnia-Herzegovina Montenegro and Serbia
You are entitled to first aid, which is reimbursed out of the Dutch Health Insurance Act (Zvw) or the Act Long-term Care (Wlz).
List with the most common forms of basic health care
You need to fill in international insurance certificate YN 111. Ask for the certificate at your health insurer. Do you already have a YN 111? Please make sure to check if it’s still valid.
Tip! Make a copy of your international insurance certificate. Your caregiver needs this copy.
Are you coming to the Netherlands for a specific treatment? Or was it in any way predictable that you would need specific medical care in the Netherlands? In those cases we do not reimburse the costs of your care. That is because there are no existing agreements about this matter between the Netherlands and the country where you are insured.
How do I submit a claim?
Please use the online claim form to submit your bills. After submitting your bill you will receive a confirmation e-mail. You will then receive further correspondence by regular mail. You can submit the original bill up to 3 years following the treatment date or received health care.
Would you prefer to submit your bills by mail?
Send the original bill to us, along with a copy of your international insurance certificate and this claim form (pdf) to:
Zilveren Kruis
Groep Buitenlands Recht
Postbus 650
7300 AR APELDOORN
North Macedonia
You are entitled to first aid, which is reimbursed out of the Dutch Health Insurance Act (Zvw) or the Act Long-term Care (Wlz).
List with the most common forms of basic health care
You need to fill in international insurance certificate RM/NL111. Ask for the certificate at your health insurer. Do you already have a RM/NL111? Please make sure to check if it’s still valid.
Tip! Make a copy of your international insurance certificate. Your caregiver needs this copy.
Are you coming to the Netherlands for a specific treatment? Or was it in any way predictable that you would need specific medical care in the Netherlands? In those cases we do not reimburse the costs of your care. That is because there are no existing agreements about this matter between the Netherlands and the country where you are insured.
How do I submit a claim?
Please use the online claim form to submit your bills. After submitting your bill you will receive a confirmation e-mail. You will then receive further correspondence by regular mail. You can submit the original bill up to 3 years following the treatment date or received health care.
Would you prefer to submit your bills by mail?
Send the original bill to us, along with a copy of your international insurance certificate and this claim form (pdf) to:
Zilveren Kruis
Groep Buitenlands Recht
Postbus 650
7300 AR APELDOORN
Tunesia
You are entitled to first aid, which is reimbursed out of the Dutch Health Insurance Act (Zvw) or the Act Long-term Care (Wlz).
List with the most common forms of basic health care
You need to fill in international insurance certificate TUN/N111. Ask for the certificate at your health insurer. Do you already have a TUN/N111? Please make sure to check if it’s still valid.
Tip! Make a copy of your international insurance certificate. Your caregiver needs this copy.
Are you coming to the Netherlands for a specific treatment? Or was it in any way predictable that you would need specific medical care in the Netherlands? In those cases we do not reimburse the costs of your care. That is because there are no existing agreements about this matter between the Netherlands and the country where you are insured.
How do I submit a claim?
Please use the online claim form to submit your bills. After submitting your bill you will receive a confirmation e-mail. You will then receive further correspondence by regular mail. You can submit the original bill up to 3 years following the treatment date or received health care.
Would you prefer to submit your bills by mail?
Send the original bill to us, along with a copy of your international insurance certificate and this claim form (pdf) to:
Zilveren Kruis
Groep Buitenlands Recht
Postbus 650
7300 AR APELDOORN
Turkey
You are entitled to first aid, which is reimbursed out of the Dutch Health Insurance Act (Zvw) or the Act Long-term Care (Wlz).
List with the most common forms of basic health care
You need to fill in international insurance certificate TUR/N111. Ask for the certificate at your health insurer. Do you already have a TUR/N111? Please make sure to check if it’s still valid.
Tip! Make a copy of your international insurance certificate. Your caregiver needs this copy.
Are you coming to the Netherlands for a specific treatment? Or was it in any way predictable that you would need specific medical care in the Netherlands? In those cases we do not reimburse the costs of your care. That is because there are no existing agreements about this matter between the Netherlands and the country where you are insured.
How do I submit a claim?
Please use the online claim form to submit your bills. After submitting your bill you will receive a confirmation e-mail. You will then receive further correspondence by regular mail. You can submit the original bill up to 3 years following the treatment date or received health care.
Would you prefer to submit your bills by mail?
Send the original bill to us, along with a copy of your international insurance certificate and this claim form (pdf) to:
Zilveren Kruis
Groep Buitenlands Recht
Postbus 650
7300 AR APELDOORN