Cookie Policy

Zilveren Kruis uses cookies on this website. A cookie is a small amount of information stored in a file on your computer or mobile device and is used to identify your computer or mobile device when you visit our website again.

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Zilveren Kruis uses cookies

The word cookies is also used to mean techniques similar to cookies, such as JavaScript, tags, web beacons, pixels and HTML5 Local Storage. This page explains which cookies we use and how that affects your privacy.

Why we place cookies

We place cookies on your device to keep our website secure and working properly and to analyse and improve our website, products and services. Cookies allow us to recognise you on your next visit and help us establish a customer profile with your preferences. We use your customer profile to:

  • offer you social media;
  • make personalised offers based on what you viewed on our site. For example, we may send you information about products and services;
  • show you offers on third-party websites that may be of interest to you. We work with companies specialising in advertising technologies to do so.

How we handle your privacy

Our privacy statement explains how we handle your privacy and personal data processing. Our privacy statement also outlines your rights and what we use your data for. Zilveren Kruis is a subsidiary of Achmea. Achmea B.V. is responsible for your privacy. We also place third-party cookies which they use for their own purposes in accordance with their own privacy policy.

Types of cookies

There are 3 types of cookies: minimal impact, low impact and high impact on your privacy. The following explains how we use different types of cookies.

Functional or necessary cookies

  • We always place these cookies. These fall into the minimal impact category. You cannot refuse these cookies. Among other things, these cookies ensure the functionality and security of the website.

Analytical cookies

  • These fall into the low impact category. You can refuse such cookies by changing your settings. We use them to collect statistics on how visitors use our website, for example, and to improve our website and make it more user-friendly. We also use these cookies to store data. For example:
    • IP aaddress;
    • Technical details such as the browser you are using;
    • Which device you are using;
    • From which website our visitors are arriving;
    • When and how long you visit or use our website;
    • Which pages you visit on our website;
    • What products you take out.

Affiliate, feedback, advertising and personalisation cookies

  • Affiliate cookies. These are cookies from companies that show our ads on their websites, for example. We always place affiliate cookies so we can pay these companies. These fall into the low impact category. You can refuse such cookies by changing your settings. We must obtain your consent to use affiliate cookies for other purposes.
  • Feedback cookies. Feedback cookies include those used to process customer feedback and reviews. These fall into the low impact category. You can refuse such cookies by changing your settings.
  • Advertising cookies. We combine information from advertising cookies from our website and third-party websites. We track your online browsing and search behaviour to make you offers that are as relevant as possible. We only place these cookies after obtaining your consent. These fall into the high impact category. You can refuse such cookies by changing your settings. If you refuse these cookies, you may see ads for products you already have.
  • Personalisation cookies. We combine information about you that is known to us to show you relevant and tailored information in different communication channels. These fall into the high impact category. You can refuse such cookies by changing your settings.

Phone numbers and email addresses are not stored in cookies. You consent to cookies by clicking agree.

Cookie overview

View the cookie overview (pdf) to find out which cookies we use and which parties are involved. Please refer to the relevant third-party privacy statement for more information on how these third parties handle cookies. Third-party privacy statements may change regularly.

Enabling, disabling or deleting cookies

Adjust your cookie settings to withdraw your consent to cookies. You can also delete cookies for which you have given permission.

  • Deleting cookies in Microsoft Edge. Click on the Menu icon (icon with three dots) at the top right. Click on the clock icon to open the History tab. Click 'Clear browsing data'. You can now specify exactly what you want to delete. In any case, tick 'Cookies and other site data' and click 'Clear now'. You can also set Edge to always delete this data when closing Microsoft Edge.
  • Deleting cookies in Internet Explorer. Click on the cog icon in the upper right corner. Click 'Security' > 'Delete browsing history'. You can now specify exactly what you want to delete. In any case, tick 'Cookies and other site data'. At the bottom of the window, click 'Delete'.
  • Deleting cookies in Chrome. Click on the icon with the three dots in the upper right corner. Click 'Settings' > 'Privacy and security' > 'Clear browsing data'. In any case, tick 'Delete cookies and other site data'. You can also specify how old the cookies should be. Select 'All time'.
  • Deleting cookies in Firefox. Click on the icon with the three dots in the upper right corner. Click 'Settings' > 'Privacy & security'. Click 'Clear data'. You can now specify exactly what you want to delete. In any case, tick 'Cookies and Site Data'. You can also specify how old the cookies should be. Select 'All'.
  • Deleting cookies in Safari. Click 'Safari' > 'Preferences' in the upper left corner of the menu bar. Click the 'Privacy' tab at the top of the window. Click 'Delete All Website Data'.
  • You can delete third-party cookies at https://www.youronlinechoices.com/be-nl/. These cookies will then not be replaced on other websites.

About this cookie statement

Zilveren Kruis may change this cookie statement in response to business developments or changes to the rules or regulations. This cookie statement was last changed on 7 December 2021. The latest privacy statement can always be found on our website. Visit our website regularly to stay up to date.

Cookie settings

You can choose which types of cookies you consent to. You can change previously selected cookie settings.

For more information about cookies,

visit the following websites: