Criminals are sending fake emails on behalf of Zilveren Kruis

Some customers receive emails with titles like 'Update Your Payment Details!' or 'Reminder: Outstanding Amount for Health Insurance.' Always check if a payment reminder is also listed in Mijn Zilveren Kruis or our app. Additionally, criminals send emails about a free medical kit with first aid supplies (medicare). Check Fraudehelpdesk.nl to see which fake messages are circulating.

We never ask you to provide personal or financial information by email of WhatsApp. Always check the sender and the account number. Only pay us at NL 58 INGB 0000 0030 50. More information is available in Dutch only.

Learn more about phishing

Financial affairs

For a payment in instalments or a payment plan.

Going abroad?

For a nice holiday or to live, work or study abroad (temporarily)?

Translated letters

Nearly all our letters and insurance policy documents are in Dutch. To help you understand them, we have created examples for you.

Discover the Zilveren Kruis app

Discover our easy-to-use Zilveren Kruis app. Quickly and safely submit your bills via your smartphone or tablet. Look up how you are insured with us and who is insured with you.

  • Pay your bills instantly through iDEAL
  • Overview of your healthcare costs
  • 24/7 chatbot support about reimbursements (in Dutch only)
  • Arrange a round-trip to your health care provider (in Dutch only)
  • A digital EHIC health insurance card
  • Also available in English

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More about the Zilveren Kruis app
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