Criminals are sending fake emails on behalf of Zilveren Kruis

They are trying to get your personal information, often to get a hold of your money. For example, some customers receive an email saying they will receive a free medical kit with first aid supplies (medicare) from us. Others might receive an email saying they are entitled to a refund of overpaid premiums. We never ask you to send personal or financial information by email. Always check who the sender is and the account number. Only pay us at NL 58 INGB 0000 0030 50. Further information is available in Dutch only.

Learn more about phishing

Financial affairs

For a payment in instalments or a payment plan.

Going abroad?

For a nice holiday or to live, work or study abroad (temporarily)?

Translated letters

Nearly all our letters and insurance policy documents are in Dutch. To help you understand them, we have created examples for you.

Discover the Zilveren Kruis app

Discover our easy to use Zilveren Kruis app. Quickly and safely submit your bills via your smartphone or tablet. Look up how you are insured with us and who is insured with you.

  • Pay your bills instantly through iDEAL
  • Overview of your healthcare costs
  • 24/7 chatbot support about reimbursements (in Dutch only)
  • Arrange a round-trip to your health care provider (in Dutch only)
  • A digital EHIC health insurance card
  • Also available in English

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More about the Zilveren Kruis app
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4,5 on App Store