Zilveren Kruis health insurance Aon Asia
We have 3 basic healthcare insurances
The basic insurance is mandatory in the Netherlands. The government determines which care is included in the basic packages. However, there are differences in the basic insurances of Zilveren Kruis. This is due to the possibility to choose from care providers and how service is provide.
Or learn more about Basis Budget
Or learn more about Basis Zeker
Or learn more about Basis Exclusief
In Dutch only
Our supplementary insurances
A good addition to the basic insurance if need extra care such as physiotherapy for example. Or if you want to be well insurance for medical costs abroad.
In Dutch only
Our dental insurances
2 check-ups per year, a dental cleaning or root canal treatment? Not very pleasant, but important. Zilveren Kruis offers dental insurances that (partially) cover these costs.
In Dutch only
Are you aware of our apps?
Zilveren Kruis Wijzer
Do you have a question about your health? Or are you worried about something? You can ask questions about your health in the Zilveren Kruis Wijzer. Even if you have doudts whether you need to see a care provider. At home or when travelling. A nurse will give you advice and help you via the chat wherever and whenever it suits you. You can get started with questions about exersice. Answer a number of questions and receive advice directly. Further information available in Dutch only.
6 reasons to believe in Zilveren Kruis
1. Health insurer of 3.8 million people in the Netherlands
As one of the largest health insurers, we can make economies of scale when paying for healthcare. These savings are passed on to you.
2. A 7.8 rating on Independer
That’s something we’re very proud of! What our clients value the most is our fast telephone response times, and our Care Coaches.
3. Lots of reimbursements, lots of choice
From physiotherapy to alternative therapies, there’s a good chance we reimburse for the care that you need. With 3 basic policies, 5 supplementary policies and 5 dental policies, Zilveren Kruis always has a package that suits your needs.
4. Lots of extras in your health insurance
The Zilveren Kruis app to arrange your healthcare matters and the Actify-app to lead a healthier lifestyle: our health insurance has it all.
5. Your claim paid within 2 working days
Most of the time, we pay the healthcare provider direct. Did you pay the bill yourself, then we will reimburse the costs within 2 working days.
6. Top 3 sustainable health insurer
As a part of Achmea, we take sustainability seriously. For example, we do not invest in companies that have a lot of CO2 emissions.
Frequently asked questions
Can I choose any hospital for every treatment?
Yes, you can choose your hospital and doctor. But note: not all treatments are reimbursed 100% in every hospital.
The number of hospitals and doctors you can go to depends on your insurance.
- With the Basis Budget, you can go to a selected number of hospitals and a wide range of care providers.
- With the Basis Zeker, you can go to a wide range of hospitals and wide range of care providers.
- With the Basis Exclusief, you can go to any hospital or care provider.
Through our medical care provider search tool (zorgzoeker) you can find out which hospital or doctor you can go to.
What is a collective healthcare insurance?
A collective insurance is an insurance for a group of people such as a company or an association. The insurance premium is therefore competitive.
We have good agreements with most employers and branch organizations in the Netherlands about collective insurance for employees or members. These agreements also apply to many sport associations and organizations for the elderly. Even as a student, you are entitled to a collective insurance. The level of discount depends on the your collective.
You can find your possible collective advantages in our collectiviteitszoeker (collective search tool (in Dutch only)).
How is my premium calculated?
The level of your premium depends on a number of things:
The type of insurance
Each insurance package has its own price. The Basis Budget (with a selected number of hospitals you can visit) is cheaper than the Basis Exclusief (with which you can visit any hospital). The Basis Budget (with a selected number of hospitals you can visit) is cheaper than the Basis Exclusief (with which you can visit any hospital). In addition to the basic insurance, you could choose a supplementary or a dental insurance. Different combinations have different premiums.
The level of your excess
The higher the excess, the more discount you get on your insurance premium. Please note, a higher excess means you would have to pay more out of your own pocket if you use care from your basic health insurance.
Collective discount
When you take part in collective healthcare insurance, via your employer for example, you get discount on your insurance premium for basic insurance, supplementary and dental insurances. The level of discount depends on your collective.
Within how much time can I expect an answer from Zilveren Kruis?
We do our best to give you an answer as soon as possible. Find out what our agreements are about the response time (reactietermijnen) (in Dutch only) of your question, complaint, comment or suggestion.